Swan Sapa Hotel

We arrived late on a sleeper bus and checked out late to depart on a sleeper, the staff we able to easily check us in and we were still able to shower after check out before our night bus after a days trekking. The room was very clean and comfortable, we were also upgraded for free to a mountain view room which was wonderful. We came to Sapa with 2 other couples and the location of this hotel was by far the best out of the 3 couples.

We really enjoyed it here. A hotel located right in the center of Sapa, the rooms are very beautiful and harmoniously arranged, the beds are comfortable, the staff and management are very clean, easy to communicate and super lovely. They are really enthusiastic about customers. We cannot expect more, absolutely coming back in the future!

The location was very close from the center: just minutes walking to Sun Plaza, money exchange, restaurants, the lake, etc. The staff were very friendly.

Linh on reception was amazing, helping us book tours, arranging travel and she spoke English very well. We ended up booking an extra night and the location was excellent.

Amazing staff! Would also contact you ahead of time to confirm everything! On our first night, we got a free upgrade to a bigger room. Again, thanks to Linh at the front reception :)